Covirgent («we», «our») is a clinical decision-support platform for physicians and their patients, operated at covirgent.com and doctor.covirgent.com. This policy explains what data we process and why.
1. Data we process
- Account data — name, email, phone, role (physician or patient), authentication identifiers (email/password or Telegram ID).
- Medical data — information a physician records about a patient (anamnesis, diagnoses, laboratory results, attachments). This data is entered by the treating physician and is accessible only to the assigned physician and the patient.
- Technical data — service logs, request metadata, and AI usage counters (token counts) used for billing and reliability.
4. What we do NOT do
- We do not sell personal or medical data.
- We do not use patient medical data to train AI models.
- We do not share data with third parties except infrastructure providers required to operate the service (hosting, LLM inference), bound by confidentiality.
5. Data retention & deletion
Account and medical data are retained while the account is active. A physician or patient may request deletion by contacting us; medical records are deleted within 30 days of a verified request, unless retention is required by applicable healthcare regulations.
6. Security
Data is transmitted over TLS and stored on access-controlled infrastructure. Medical data access is restricted to the assigned physician and the patient.
7. Contact
Questions or deletion requests: tarlannuriyev20@gmail.com